Aravind Syam Prakash
Latest Reviews
Kerala Hotel
Hi all,
We went there after hearing some good reviews from food bloggers in some online platform, but got immediate regret about it. We went there on 25th February 'Aattukal Pongala' day to eat a good "Sadhya" (meals). The food was good, but the service was very unsatisfactory. There were four of us, and we had to wait for some time to get a seat. When we entered, the staff immediately asked whether we wanted biriyani or sadhya. They mentioned that if we chose biriyani, we had to sit in a different area, and if we preferred sadhya, we could sit elsewhere. It seemed inconvenient for a family that wanted to enjoy different dishes together. The cost of the Sadhya is quite high, with a price of 240 rupees for one sadhya. It doesn't seem to be worth the expense.
Adding to the inconvenience, we were required to pay the bill upfront. Eventually, we were seated at the far end of the hut like structure. It was uncomfortable due to the harsh sunlight and there were no shades, and to make matters worse, despite our requests, the staff did not turn on the fan.
I believe some of the staff here are thinking that we are only here to enjoy the sadhya for free, as their attitude was quite poor. I am not referring to all of them, but there were instances where the service was not up to par.
We experienced delays in receiving all the dishes. Initially, they served half of the side dishes, and then there was a wait for the remaining items. Additionally, there was a person, presumably the owner, wearing three-fourths and a t-shirt who was yelling loudly. His behavior appeared extremely rude, even towards the staff.
We went there after hearing some good reviews from food bloggers in some online platform, but got immediate regret about it. We went there on 25th February 'Aattukal Pongala' day to eat a good "Sadhya" (meals). The food was good, but the service was very unsatisfactory. There were four of us, and we had to wait for some time to get a seat. When we entered, the staff immediately asked whether we wanted biriyani or sadhya. They mentioned that if we chose biriyani, we had to sit in a different area, and if we preferred sadhya, we could sit elsewhere. It seemed inconvenient for a family that wanted to enjoy different dishes together. The cost of the Sadhya is quite high, with a price of 240 rupees for one sadhya. It doesn't seem to be worth the expense.
Adding to the inconvenience, we were required to pay the bill upfront. Eventually, we were seated at the far end of the hut like structure. It was uncomfortable due to the harsh sunlight and there were no shades, and to make matters worse, despite our requests, the staff did not turn on the fan.
I believe some of the staff here are thinking that we are only here to enjoy the sadhya for free, as their attitude was quite poor. I am not referring to all of them, but there were instances where the service was not up to par.
We experienced delays in receiving all the dishes. Initially, they served half of the side dishes, and then there was a wait for the remaining items. Additionally, there was a person, presumably the owner, wearing three-fourths and a t-shirt who was yelling loudly. His behavior appeared extremely rude, even towards the staff.