Brandy HK

I really love how spacious and open this McDonalds is. I specifically came to try the other McDonald items from the world but was kind of bummed on how they barely had any burgers. I know people say be prepared to see a lot of items sold out, but I didn’t think the McAloo Tiki Burger from India and the Double Bulgoli Burger from South Korea would not be available especially when those were the two major ones I wanted to try. When I went, they only had the Ebi Filet-O from Japan (not bad at all. Of course, the shrimp is not fresh, but it was still relatively good!) and Big Tasty from Sweden (nothing special. Flavor is good, but I don’t know if I would get again) so of course I ordered those. I also got the Crisscut Chips from Malaysia (veryyyy crispy and well seasoned), Chocolate Hazelnut McPops from Spain (the dough itself is dry, but the hazelnut filling makes up for it. Not too sweet either), and Salted Caramel Dipped Cone from South Korea (my favorite out of everything! The right amount of saltiness and sweetness in one! The soft serve itself was the right texture too). Hopefully when I come back, more options will be available.

My first time at any Bearcat location, and it was a really great experience! We were seated upstairs because the first floor was packed, and outside was too hot to be seated in the patio area. Our waitress was very attentive and knew how to run the show. It seemed like she was the only one working the second floor including the bar, but she held her ground. Very quick, provided awesome recommendations (since it was my first time eating here, I asked for her advice on a lot of dishes), and had awesome customer service. She did have help from others as food were prepared. Great staff and team members handing the dishes out. Very well-mannered. My favorite dishes ordered were the scallop and grits, smoked salmon toast, and the roasted potatoes. I would pass on the steak and eggs (I didn’t care for the red sauce on top) and the hot rob (it was wayyyyy too much and the creamed spinach flavor was not what I expected). I also ordered a lot of their house bottled drinks, but keep in mind that they’re more on the lemonade side so if you are expecting to have more of the other flavor, it’s very light/faint. For example, the guava mint lemonade barely tastes like guava mint. It tasted like regular lemonade, but there’s a hint of it. It’s still refreshing and delicious, but don’t expect to have a strong flavor. I would definitely come back!!

You ever lost your appetite because something just disgusting or annoying happened to you so you don’t even want to eat your food anymore no matter how hungry/much you were craving that food?? Well, that’s exactly what happened to my family and me at this Yama location.

Long story short, DO NOT GO HERE because the service is absolutely absurd!!!! If you do go here, you better double AND triple check your receipt because they will charge you for items you did NOT eat!!!!

Right off the bat, service was horrible. Throughout the night, the waitress was rude and lacked proper work ethic, but I blew it off because I just wanted to eat my sashimi and call it a day. But when I saw my receipt included multiple items on there that we did not eat, and it was wayyyy more than it was suppose to be….that was the cherry on top. The only reason why we did not leave this Yama location and go to the Legacy location is because by the time we would’ve gotten to the other spot, it would’ve been too late to dine in. But guess what, after we paid, we made a to-go order right when we got into our car to pick up at the Legacy location because this one didn’t even have the items we wanted - only Legacy offered the extended menu like the Chinese Delight selections. So if you want that, do NOT go here! Save your time and go to Yama on Legacy. You’ll get better food, more options, and great service. I hope the manager and waitress read this review because I surely told them they need to revisit their customer guidelines. I wish I could’ve recorded the conversation the waitress were having with my family and me. Straight up RUDE. I also informed the other staff at the Legacy location so the owners can have a team huddle and see where areas of improvement may occur because having a franchise with one location being better than the other seems to be the trend nowadays. I just hope this Yama will do better AND be better. They’re lucky their sashimi was good because that’s why they’re getting 2 stars instead of 1. If it wasn’t good, I would’ve gave them 1 star

Really really reallyyyy good service! The ladies were very sweet and took their time being attentive. I also loved their crab ragoons!!! The best I have ever had! Everything else was just okay, but I’ll definitely come back for the crab ragoons