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They don't know any thing of the customer service. Just take my advice don't even think to go their for the below reason
1- at the beginning they told the house is ready, when i reached with my furniture is was dirty. And still no electricity so i slept on hotel for 3 days

2- then they told as that all the facility is yours, then they start to sell tickets to anyone with 50 dirham and no space for the tenants
3- they are not willing to open the AC on the elevator or aisles even if you got burned or can't breathe the most important to them to save money not you
4- they will clean The window with any notice, and without any respect of your privacy and suddenly you will find a man beside your window
5- even if you come the first your parking will be on 6th or 7th unless if you make a sound.
6- everyday you will find new rules for the gym and swimming pool and the other facility.
7- you need to send 6 or 7 times to maintenance team to let the believe that they have to come
8- at the end they will found reason to take money from you without any evidence . like exactly what happened with me
9 - most of the people that they give them good ratings mostly they are employees or relative.
10- my advice to the management please go and take any course of how to treat your customers.

Regards
Suhiel
South
1404