Michael Graham

It's not my first visit here..... Called here for a click and collect order.
There is a lack of checkout staff here, so queues build up at the downstairs (the only) till quite quickly, and this leads to frustration.
Some customers take it out on the staff, as they are first in the firing line - not really fair, but the Zara management need to get their act together.
The store is quite well stocked over 2 floors with a range of clothing for men, women and children.
Based on the level of customer care I received today, I won't be back in a hurry!

A brand outlet for Raffles Hotel. Some interesting items to be had for souvenirs. Not cheap by any means!

A well stocked store over 2 floors. I got a bargain on the sale rail! The staff were friendly and helpful. Didn't have to wait long at the checkout.

Visited the in store Costa and had a look around the Next store.
The Next store is well stocked with a good range of home products.
The only downside to the visit was the fact the Costa was unable to process card transactions.... fortunately I had cash!