Shay R-R
Latest Reviews
Firkin on Danforth
Me and a few of my friends went here last night. Jacob was our server and he was so amazing and sweet. I ordered the Shepard pie and it was just bitter and tasted like it was old. Jacob kindly let me switch to a burger and fries. They need to hire more staff it was so unfair how much work load was on Jacob from my point
Me view. Later in the night we had a bartender named Taylor help us. So lovely and attentive, such amazing. These two staff members are wonderful. When the bill came I noticed I was charged for the Shepard pie and burger so I asked Jacob why and he said the manager told him I have to pay for both since I ordered both. I asked if I could speak to the manager because I barely had a bite and it was uneatable. Lovely Jacob went back to the manager and I guess he changed his mind and let Jacob take it off the bill.
After paying I was on my way out when I over head the manager give a lady a glass of for free and he said “its on the house because your order took a while”. Our order was also extremely late but they were short staff so we understood but the part that’s not ok if the argument of not taking the Shepard pie to begin with. Why give your staff a hard time when a customer didn’t like it and when I asked to speak with him he didn’t even come to our table. Very unwelcoming manager.
Me view. Later in the night we had a bartender named Taylor help us. So lovely and attentive, such amazing. These two staff members are wonderful. When the bill came I noticed I was charged for the Shepard pie and burger so I asked Jacob why and he said the manager told him I have to pay for both since I ordered both. I asked if I could speak to the manager because I barely had a bite and it was uneatable. Lovely Jacob went back to the manager and I guess he changed his mind and let Jacob take it off the bill.
After paying I was on my way out when I over head the manager give a lady a glass of for free and he said “its on the house because your order took a while”. Our order was also extremely late but they were short staff so we understood but the part that’s not ok if the argument of not taking the Shepard pie to begin with. Why give your staff a hard time when a customer didn’t like it and when I asked to speak with him he didn’t even come to our table. Very unwelcoming manager.