David Nickolls

Bad experience. Can’t comment on the food as we didn’t get any! Booked a table, though the person taking the booking muttered something about one of the rooms being booked out, but said they could accommodate us in the main bar area (never been to the pub before so didn’t mean much to me). On arrival, no welcome whatsoever and no real acknowledgement of the booking. Said they couldn’t take a food order just now and would come over to us in a bit. But then showed no interest in us at all. Waited another 20 minutes, finished our drinks and left! Walked up to the Old Beams and had a nice meal there with helpful service throughout, despite them being very busy.
Awful service (Burnt Oak) - won’t be going back there again.