Jelani Jones

Ordered online and had to wait for quite a while at the restaurant for my order. I had to wait quite a while for staff to even acknowledge I was there for a pickup order with nobody telling me how much longer it would take. The whole point of ordering online is to avoid this exact situation. If I hadn’t have already paid, I would have just left. Turns out my order was sitting there cold for a long time in spot other than where a sign says pickup orders go. The staff was incompetent. This is my first and last Bob Evans experience. I won’t be going back.