Gus Lomeli

Need to speak to someone in customer care at this location? Good luck! I have been calling this location for two days trying to speak with someone about a return that I had to end up picking the tv department in the automated system just for someone to finally answer. Not to mention their return policy is a complete joke. When did making it right for a customer become such a hassle? It’s no wonder Best Buy is struggling. Don’t make a mistake purchasing the wrong item because Best Buy will not let you return it after 2 weeks.
You guys are a joke.