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I've lived at this property for 2 1/2 years. As many times as the office staff changes (which is too often) its sad to say the demeanor and professionalism does not! The staff does not help or respond to issues in a timely fashion. They are rude when speaking with tenants. A Staff member actually hung up on me. Its seems they do not follow guidelines or speak to you as if you are ignorant. This is supposed to be a helpful property.