Frank Imbrunone
Latest Reviews
On Toast
`Having just come back from a trip to Chicago, I was excited to see an Italian beef sandwich on the menu as I passed by. It said word for word:
"SHAVED ROAST BEEF IN AU JUS ON A SOFT ROLL
-DRY, WET, DIPPED, OR JUS ON THE SIDE
-CHOICE OF GIARDINIERA OR SWEET PEPPERS"
I ordered the sandwich dipped with giardiniera. The lady responded and said, "sorry we don't serve it dipped. You can only get the au jus on the side and you can dip it yourself." I was slightly taken aback because the entire premise behind the sandwich is to get it dipped. When I got the sandwich, it came with a large cup filled with less than a tablespoon of jus!! What? It wasn't even enough to make it past 1 dip of the sandwich. When I asked for more jus in the cup, she said it would be an extra dollar. An extra dollar for a tablespoon of au jus??
I asked for a refund and asked why they won't serve the sandwich dipped when the menu says you can order that way. She responded and said that's how they were told to do it.
Won't be coming back.
"SHAVED ROAST BEEF IN AU JUS ON A SOFT ROLL
-DRY, WET, DIPPED, OR JUS ON THE SIDE
-CHOICE OF GIARDINIERA OR SWEET PEPPERS"
I ordered the sandwich dipped with giardiniera. The lady responded and said, "sorry we don't serve it dipped. You can only get the au jus on the side and you can dip it yourself." I was slightly taken aback because the entire premise behind the sandwich is to get it dipped. When I got the sandwich, it came with a large cup filled with less than a tablespoon of jus!! What? It wasn't even enough to make it past 1 dip of the sandwich. When I asked for more jus in the cup, she said it would be an extra dollar. An extra dollar for a tablespoon of au jus??
I asked for a refund and asked why they won't serve the sandwich dipped when the menu says you can order that way. She responded and said that's how they were told to do it.
Won't be coming back.