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I feel like most of these reviews are either from employees or those clients who are bribed with gift cards to write positive reviews (FYI this is a very common malpractice among dc-based organizations). My experience with UPO is very horrible. The staffs are very rude, disrespectful, unresponsive, and unprofessional, especially those at the Benning road center who are in charge of running the Federal Government funded COVID programs called CARES. They act like they're helping you out of their paycheck, not taxpayers' dollars.
I feel like most of these reviews are either from employees or those clients who are bribed with gift cards to write positive reviews (FYI this is a very common malpractice among dc-based organizations). My experience with UPO is very horrible. The staffs are very rude, g****o, disrespectful, unresponsive, and unprofessional, especially those at the Benning road center who are in charge of running the Federal Government funded COVID programs called CARES. They act like they're helping you out of their paycheck, not taxpayers' dollars.