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I came here for teeth cleaning, whitening and filing.

This place has plenty of serious issues to look after. The rate is cheap, but that doesn't mean they can compromise with hygiene, privacy, time management and patient safety.

Cleanliness-wise, in the waiting area, the cockroaches running around (as big as grapes size), and the clinic smelled of a dump. I have an appointment at 3, but I got to see a doctor at 4.

Before the procedure started, they didn't identify the patient, not asking for the name and other standards such as DOH rules.

During the procedure, the nurse went in and out of the procedure room using the same glove that she opened the door, answered the phone and then touched my lips. They also let the room open halfway, 20 minutes before the procedure was complete—other staff went in and out of the room without respecting patient privacy.

The whole process is so messy. The water spray in my mouth was splashed all over my face, and I had to wipe by myself before they realised that.

The doctor used her finger most of the time to insert the medicine/paste instead of using tools.

I will not come back and not recommend anyone to go to this place.