Kenyon Hicks

Called to make an appointment after having a referral. After repeating my name a few times, the lady put the phone down not knowing she didn’t mute the call. A gentleman in the background asked her what insurance I have, she tells him and he proceeds to say “schedule him two months out”.

Came in to do a transaction as a nonmember. I was greeted and taken care of by Ms. Odessa. She was very warm-hearted and made sure everything was taken care of for me.