Kennisha Nicole

I am a new customer to Wells Fargo as in it has not even been a month. I opened my account online and went into the bank to make my initial deposit with a check. We are upon the Covid19 pandemic so they did take precautions and having people line up outside, BUT the staff member they had at the door was rude. As a new customer I had not yet received my card so I asked if I was able to get a temporary card until my card arrives in the mail to access my funds. The rude lady at the door told me that I would have to schedule an appointment to get a card and they are all booked up for appointments for weeks. At this same time 2 bank associates are sitting at their desk on their computers with no customers in their chairs. They had just opened at 9:30 and it was 9:40. At any other bank that I have had they will assist the customer if possible. Lets just say I have yet to receive my card in the mail and still no able to get a temporary card at this ALABAMA AVE BRANCH. This is not a good start to a new business relationship 😡😡😡😡😡