rachael ferguson

If I could I would give the no stars this is the worst Wells Fargo branch ever and for this purpose alone I will be closing ALL account with Wells Fargo and I have been a customer since 2012 . The Alabama ave SE branch Customer Service is horrible . There always really rude here . Any good review HAS to come from the people working there... They are VERY inconvenient. I had my wallet stolen with all personal information inside of it . So I went to this branch (WHERE they personally know EXACTLY who I am) with my birth certificate social security my work ID AND School ID ..they all have my picture name and birthdate and I still could not deposit my check (NOT WITHDRAW ..DEPOSIT!!) after I told them my wallet was stolen. Being tho the DMV is closed on mondays I even showed them my online receipt I had for my ID . It’s still wasn’t enough so thank to inconvenience of Wells Fargo I was charged a 50$ late fee for a place where rent was due today. Thanks a lot . And I will be closing my account .