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My experience with this embassy has been an horror story. First of all, they do not answer phone calls and rarely responds to your email. I had to wait for over 9 months just to receive my passport. Even after all the documents that were requested were brought into the embassy. Very poor customer service and even if you drive there, you still have to wait or the person may not even be there that you need to speak to. Today I will attempt to pick up my documents from this awful place and pray that in the next 10 years for renewal it will be a much better process.