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Dareen Mall
2023 Aug 20
Definitely not the best mall on Dammam and with visible patched walls, which, from the aesthetics point of view, is not pleasant. During a few minutes, there was an annoying sound of an alarm and any announcement, not even in arabic. People remained relaxed, though.
The atmosphere somehow links you to a medium/ high-level restaurant, but don't get fooled! You'll be putting inside a small cubicle, with a table for 4, which will be where you'll be having your meal.
After a small waiting, a totally unprofessional, untrained, and with a very basic level of English waiter comes to ask for the orders. 10 minutes later, he was able to write down, eventhoough showing him the photos, 2 starters, 3 main courses, and 3 drinks, being one of them water! My meal was the first to be served with the drinks. He came prepared to ask for the payment! After 10 minutes, the second meal was served, totally forgetting about our child, so we had to order it again. And again, he came prepared and asked for the payment!! Finally, the 3rd meal was served, but it wasn't the way we've asked. Obviously, that said, my daughter didn't like the plate the way it was served. Serving the last one, the same waiter asked for us to pay, which never happened before in all my travel experience around the world, including KSA!!
For a medium quality and served with plastic cutlery and plastic cups, this one was a never do again experience as at the end, the bill was way on the high side and also unprofessional and untrained people should not be in the busines.
We just went there, because we were recommended to go and we were given a supposed discount vaucher which was useless as the second waiter that came thru, never heard of it!!
I was expecting at least an explanation from someone responsible from the restaurant, but once we paid, no one came out to show their face.