Moulini Rathnayake
Latest Reviews
Vel Spices
Hi,
This is regarding the order number #000191859 and I'm dissapointed about your service. Today I received the order but nowonly I realized that you extra charged me for shipping cost $7.2. I have already paid extra shiping cost $22.75 as I wanted to get them delivered within 2-3 days as your initial mail mentioned it in that way. However, it took 8 days you to send them to me. It's no point of paying extra money for speed delivery as you take more than usual time for that. Why do you take orders when there is no available products in your stock which means your website is not updated or what? When there is no available stock you should mention it in the website as the product is "out of stock". Then when you have to refund the money u only refund me $7.75 instead of $14.95. Your reason for that is because of the discrepancy in shiping cost. That is not a valid reason as how you charge such extra shiping cost as I have already paid $22.75 extra shipping cost. This is hilarious, while you take more than usual time to ship the orders, you charge the customers extra shipping cost for speed delivery. How unfair is this? This is truly a consumer rights violation. When you take orders u mislead the customers and take orders but then u extra charge them for no reason. This ia really a disgusting customer service.😡
This is regarding the order number #000191859 and I'm dissapointed about your service. Today I received the order but nowonly I realized that you extra charged me for shipping cost $7.2. I have already paid extra shiping cost $22.75 as I wanted to get them delivered within 2-3 days as your initial mail mentioned it in that way. However, it took 8 days you to send them to me. It's no point of paying extra money for speed delivery as you take more than usual time for that. Why do you take orders when there is no available products in your stock which means your website is not updated or what? When there is no available stock you should mention it in the website as the product is "out of stock". Then when you have to refund the money u only refund me $7.75 instead of $14.95. Your reason for that is because of the discrepancy in shiping cost. That is not a valid reason as how you charge such extra shiping cost as I have already paid $22.75 extra shipping cost. This is hilarious, while you take more than usual time to ship the orders, you charge the customers extra shipping cost for speed delivery. How unfair is this? This is truly a consumer rights violation. When you take orders u mislead the customers and take orders but then u extra charge them for no reason. This ia really a disgusting customer service.😡