Lolo
Latest Reviews
LA PETITE
2023 Sep 18
This is the worst place in the world, not just in Al Ain! No one has ever treated me with such rudeness. I definitely don't recommend it!
We ordered Dark Chocolate Soft Serve, which is a croissant filled with chocolate ice cream. How do you expect a small cup to hold its weight? The table had rocks underneath as part of the interior design, so it was not stable at all. You brought the croissant in an unstable cup because the ice cream is very heavy on the croissant. What did you expect? It definitely spilled on the table!!! how can you expect anything else? Very bad idea
And the worst part of the story is that the employee took it and wiped the table with dry tissues!!! He brought a cup of ice cream and I told him that I didn't order ice cream and I won't pay for it. I ordered a croissant, so why did he bring ice cream? Is he dealing with a child or what? He brought my original order and told me with audacity to be careful because he won't bring my order again and placed it on the dirty table with ice cream?
There are approximately 25 employees there, and I called them five times to clean the table because it was dirty, but no one responded! Even one of them brought dry tissues for the second time and wiped the table, but it was useless.
Any employee in the world knows the basics of cleaning, and sticky chocolate won't be removed with dry tissues! We sat there for two and a half hours, and this is how our table looked. Is this acceptable? Definitely not!! It's a basic right for any customer to have a clean table, not a dirty one!!! Unacceptable, unacceptable, unacceptable!!!
We ordered Dark Chocolate Soft Serve, which is a croissant filled with chocolate ice cream. How do you expect a small cup to hold its weight? The table had rocks underneath as part of the interior design, so it was not stable at all. You brought the croissant in an unstable cup because the ice cream is very heavy on the croissant. What did you expect? It definitely spilled on the table!!! how can you expect anything else? Very bad idea
And the worst part of the story is that the employee took it and wiped the table with dry tissues!!! He brought a cup of ice cream and I told him that I didn't order ice cream and I won't pay for it. I ordered a croissant, so why did he bring ice cream? Is he dealing with a child or what? He brought my original order and told me with audacity to be careful because he won't bring my order again and placed it on the dirty table with ice cream?
There are approximately 25 employees there, and I called them five times to clean the table because it was dirty, but no one responded! Even one of them brought dry tissues for the second time and wiped the table, but it was useless.
Any employee in the world knows the basics of cleaning, and sticky chocolate won't be removed with dry tissues! We sat there for two and a half hours, and this is how our table looked. Is this acceptable? Definitely not!! It's a basic right for any customer to have a clean table, not a dirty one!!! Unacceptable, unacceptable, unacceptable!!!