C FL

Why is there only one door for entrance and exit. Had to walk the entire store to get to the pharmacy and i am disabled.

The absolute worst! After numerous faxes and phone calls from the doctor to set up home health care for my mother who has early dementia. The staff was rude, dismissive and denied ever receiving a fax or phone call At one point even telling the family member "that is not my problem".
We asked to speak to coordinator who was defensive when questioned about why the office couldn't be reached for one week. We explained that the doctor was referring my mother for home health and physical therapy and she would need help with day to day personal care like supervising her medication , taking her vitals, dressing ,etc. Without any evaluation of my mother she responded by saying. "WE ARE NOT BABYSITTERS" and maybe she should not be living alone. I was flabbergasted! I informed her that she was denying services. Her response was " im not denying services if they havent been started ". Needless to say, i would never trust them with the care of my loved one. Run away from this company. Your loved one deserves care and compassion. Never an apology for her rude staff or follow up to the physicians office.
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