Marquita Spicer

Very much would have loved to give this exceptional company a 5 star review. The company has a long well known history that speaks for itself. With all that said in favor of them. I also want to give my honest review of the disappointment in the installation process done by the company. I had a installation done today by they're crew. Men came unprepared for the job at hand. Then proceeded to ask my maintenance man and household members for the tools they needed for the process. To add insult to injury I called Rucci directly to address this issue and requested to speak to a manager. I thought the manager would of been more concerned about the occurance of events but her response was all they needed was a simple tool as if they weren't at fault. That possibly it was the customer at fault for not providing the workers with what they needed to complete the job. So the next time I go for surgery and the doctor doesn't have the proper tools needed to perform the surgery I'll make sure to ask around for what is needed. Make that make sense. That's all I'm saying. Right is right and wrong is wrong. Bottom line. Inappropriate and unprofessional that it even occurred. It was not my place to provide anything but a tip. Wish this ended on a better note.

Great drive in movie experience here