Jim M
Latest Reviews
Hotel Griya Santrian
Avoid the old beach wing rooms to the right of the pool. There is only a bath with a very weak hand shower in it and toilets that should not still be in use. The ground floor units have wooden stairs in them to an upstairs separate unit, which is locked, but is very noisy when guests are using the room.
Poolside wait staff and room cleaners are very polite and helpful, but reception and management staff are often less than enthusiastic and don’t go out of their way to be helpful. Generally some of the poorest customer service we’ve ever received in Bali.
The location and pool sells it, along with very solid and well priced food options. If only more of the staff knew how much a smile and a great attitude makes all the difference!
Poolside wait staff and room cleaners are very polite and helpful, but reception and management staff are often less than enthusiastic and don’t go out of their way to be helpful. Generally some of the poorest customer service we’ve ever received in Bali.
The location and pool sells it, along with very solid and well priced food options. If only more of the staff knew how much a smile and a great attitude makes all the difference!