LOVE PARIS

Huge hotel located in central Madrid. Former 27 stories office block converted into a hotel . The room are fairly spacious and well appointed. Due to the size of the hotel check in lines are long. The process is highly inefficient. We checked in online but still had to wait ages upon arrival. There aren’t enough lifts and there is always a queue. There is one restaurant serving expensive poor quality tapas. Service is very slow and bad. Except for the view this restaurant is to be avoided. There is a very very small swimming pool on the 21st floor with very limited seating and very bad service. The roof top bar offer stunning views . However it is opened to external guests and always crowded. The floor is littered with cigarettes nuts and paper this place is disgusted. Overall this hotel is poorly managed, service is bad.