roselle felicidario

This hotel is not consider a 4 star , My Boss have book around 150 rooms here and mostly the air-condition of the rooms are broke. The staff name GUSTAVO from the front desk is very rude. Giving us a hard time and very racist. He demand our guest to step outside from the lobby because we are very noise in lobby. And GUSTAVO kept on scolding us when we loading our guest on the bus outside of the hotel. Gustavo the front desk is very rude and unreasonable. Overall experience is very bad.
Never again going back to this hotel .
Aircon is not working
The guys in the front desk especially gustavo is very very rude