Kevin Honan
Latest Reviews
Hotel Riu Plaza Berlin
2023 May 22
Modern hotel in a very good location. Our stay was generally good in a modern well appointed room with a large comfortable bed. It was also quiet as we were on a high floor. It’s a shame that attention to detail from housekeeping lets the hotel down. When we arrived in the room the complimentary bottle of water had already been opened - not a good sign of general attention to detail and hygiene. Moreover the tv remote control was covered in dust. The in room fridge smelled as soon as we opened it and had orange coloured stains inside. The shower gel was allowed to run out after our first night. We got a replacement container from reception and changed it ourselves. At no point in the following days was the old empty container removed from the shelf in the shower area. A couple of other niggles included towels that are not if the quality or a size to be expected of a good 4 star hotel and the lack of a TV channel guide. Breakfast which we had included was quite good and varied .