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Despite having our names on the guest list for the event, my companions and I were denied entry by the club staff. We were looking forward to attending the event and had made prior arrangements to ensure our participation. It was disappointing and confusing to be turned away at the entrance without any explanation or clarification. We had been looking forward to experiencing the event and supporting the club.I kindly request your assistance in addressing this matter and providing an explanation for the denial of entry. It is essential to understand the circumstances that led to this unfortunate incident to prevent similar occurrences in the future. Additionally, I would appreciate it if you could provide any necessary steps to rectify the situation or arrange for a make-up opportunity if possible.