Matthew Fichera
Latest Reviews
Ellipse Rooftop Bar
Earlier tonight I met some friends at Ellipse, which is the rooftop bar above the Hyatt hotel.
The picture I’ve added to this review is the hours of operation posted at Ellipse. Around 9:15pm I had stepped out of the bar to use the restroom and take a phone call. I was surprised when I came back 10 minutes later to find the bar entrance locked. The bartender opened the door after my knocking, but told me the bar was now closed. I had asked him why the bar was closed when the hours posted right next to where he was standing said Ellipse was open for at least another hour and a half. I was told by the staff “we don’t go by those hours” to which I asked “so then why are they posted otherwise right here?” The bartender was extremely rude to me in response and told me he would only serve me a drink if I was a guest at the hotel. Eventually I had to be let back in because the rest of my party was still inside, with my belongings, and I hadn’t even yet paid my tab.
Long story short, don’t trust the hours of operation posted on this venue’s description, as it seems they will close for the night at any given time, and don’t try to be served a drink unless you are a guest at the hotel.
The picture I’ve added to this review is the hours of operation posted at Ellipse. Around 9:15pm I had stepped out of the bar to use the restroom and take a phone call. I was surprised when I came back 10 minutes later to find the bar entrance locked. The bartender opened the door after my knocking, but told me the bar was now closed. I had asked him why the bar was closed when the hours posted right next to where he was standing said Ellipse was open for at least another hour and a half. I was told by the staff “we don’t go by those hours” to which I asked “so then why are they posted otherwise right here?” The bartender was extremely rude to me in response and told me he would only serve me a drink if I was a guest at the hotel. Eventually I had to be let back in because the rest of my party was still inside, with my belongings, and I hadn’t even yet paid my tab.
Long story short, don’t trust the hours of operation posted on this venue’s description, as it seems they will close for the night at any given time, and don’t try to be served a drink unless you are a guest at the hotel.