Vanessa Loveless

This was my first train experience. I’ll start out by saying my train was delayed 4 hours. That I get has nothing to do with the station HOWEVER it was very hard to understand what was being said. We were in Grand Hall and everything just echoed. I relied on bits and pieces of information from others. There is not much information posted around about train status. It’s not like the airport where there’s digital screens with update information everywhere. Which meant we had to keep checking our phones which was okay TILL 1 hour turned into 2 then 3 then 4. By this time my phone was dead (started at 75) so I grabbed my charger but couldn’t not find an outlet. I was told we could use a kiosk to rent charging time but I declined. Maybe it’s my fault for expecting a better experience seeing as I’ve never ridden a train but overall I give it a 3 . I’ll prob just stick to flying.

Side note: like most places some of the staff was really nice and some were just rude.