Gemalyn Romeo

last July 24,2022 we went to resort just to take a reservation for my friend birthday(july28,Thursday) as we went there we are ready to give the advance payment for our reservation but as per the management instructed us no need for the advance payment just we will come and pay.and I have contact to Mr.ahmed as he mentioned and proudly shared to us he is the one handling for all the kabayans party and reservations..and I call him how many times . just I want the reservation cleared for us but he is always mentioning in WhatsApp and via phone call UR RESERVATION IS CONFIRMED AND YOU ARE MY RESPONSIBILITY DONT WORRY GEM.okay so I make calm.7:05 pm Thursday before we arrived I call.mr.ahmed I inform him that we are on the way on the resort.so we are happy the ambiance was verry nice to unwind ..around pass 9:30pm we are prepared for swmming so finally I meet Mr.ahmed and for the 2nd time around I meet the management staff.im happy to give my payment for our entrance fee.and he will tell there's a problem they put chlorine so not allowed to swim..so.. if they can mentioned to us that we are not allowed to get that reservation day..why didn't inform us as early so that we can inquire other resort.what ever happened to them that's there obligation. and they are responsibility also to inform there customers as early.then they are proud that there biggest customers is kabayans
.how we are feel now.if you doing this things for the kabayans ..YOU GIVE US MEMORABLE WORST EXPERIENCE IN YOUR RESORTS...DO YOUR JOB AND RESPONSIBILITIES IF YOU WANT YOUR BUSINESS SUCCESSFUL..ALL THE STAFFS ESPECIALLY MR.AHMED I WILL NEVER FORGET YOU WHAT U DID FOR US..