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Latest Reviews
Zenbu House of Mozaru AEON Mall BSD
2023 Oct 15
Food is nice and tasty. Wait for quite a while for the menu to be ready. Service is good and there's a room for improvement. Atmosphere is great.
Foek Lam Summarecon Mall Serpong
2023 Sep 09
Exquisite restaurant for having authentic Chinese cuisine. There is a lot to tell about this restaurant, that might be good precautions for other customers.
The food here is good and I will give it 5 stars for it. Despite the price being on the side of expensive, however the taste, quality, and portion balance proportionally.
There are several problems I want to address here, especially for the restaurant service. First, they didn't serve you right away despite several waitresses standing nearby and a lot of free seats available. The waitress also didn't mention there is an extra charge for using the round table. I would suggest not using this service if there are few of you.
Here are the most important precautions to take care of. Be careful with handling the menu. The paper is sharp enough that it caused quite a big scratch that caused bleeding. To make it worse, the waiter who was taking orders saw this and didn't take immediate action despite the severe bleeding. I was so confused because of this unresponsive waiter that I was the one who handed out bandages to take care of the wound. It came from their menu that makes wounds and they didn't have a good response to it. The restaurant should make more safer menu rather than cheap plastic sharp paper that has proven can hurt someone. They responded to this incident after a while and offered a voucher that was even not the same value for the wound impact. I will tell you again, their big book menu makes a big scratch that is severely visible. Not what I expect from restaurants that serve luxury cuisine. Change your book, don't just cover it with cheap plastic tape. Consult with an ergonomic designer for a better book.
I hope my review can bring everyone's attention so the same incident doesn't happen again. I do have a good hope the restaurant would do better for their service and their menu.
The food here is good and I will give it 5 stars for it. Despite the price being on the side of expensive, however the taste, quality, and portion balance proportionally.
There are several problems I want to address here, especially for the restaurant service. First, they didn't serve you right away despite several waitresses standing nearby and a lot of free seats available. The waitress also didn't mention there is an extra charge for using the round table. I would suggest not using this service if there are few of you.
Here are the most important precautions to take care of. Be careful with handling the menu. The paper is sharp enough that it caused quite a big scratch that caused bleeding. To make it worse, the waiter who was taking orders saw this and didn't take immediate action despite the severe bleeding. I was so confused because of this unresponsive waiter that I was the one who handed out bandages to take care of the wound. It came from their menu that makes wounds and they didn't have a good response to it. The restaurant should make more safer menu rather than cheap plastic sharp paper that has proven can hurt someone. They responded to this incident after a while and offered a voucher that was even not the same value for the wound impact. I will tell you again, their big book menu makes a big scratch that is severely visible. Not what I expect from restaurants that serve luxury cuisine. Change your book, don't just cover it with cheap plastic tape. Consult with an ergonomic designer for a better book.
I hope my review can bring everyone's attention so the same incident doesn't happen again. I do have a good hope the restaurant would do better for their service and their menu.