Molly King

I've been coming to Kura since they've opened. For decades it's been my go to sushi spot! However, it's really gone downhill. We placed a take out order and were told 35 minutes. I arrived 40 minutes later and 3 separate staff members "looked into it" and then walked away, and never returned. A huge line formed behind me and no one was helped! After an additional 10-15 min my order finally came out. I understand they were busy and staffing is an issue for everyone, however there were empty tables and I counted at least 5 waitstaff (smaller restaurant) so was really confused as to what took so long and why the first couple of staff members couldn't be bothered! We ordered the bronco roll, always good, sauteed calamari, and Shogun roll. The calamari was ice cold (too cold to be just from my 5 min drive home), we had to throw it in the air fryer...the Shogun roll was $14 for 5 pieces...I understand the cost of goods are increasing and support restaurants increasing menu prices to reflect this; however, it is totally not cool that they cut back on the roll size too! If I had known this, I would have ordered 2 broncos and would not have paid $3 a piece for the Shogun...

Unfortunately after this experience we will be looking for a new go-to sushi spot.