WY Shen
Latest Reviews
The Elephant House
2019 Nov 15
The place is nice and most of the staff are nice except one female waitress with long dark hair and she was wearing the red uniform (not the Chinese girl). I was at the place at 3pm, once I was seated I raised my hand up to my head ( which is really low-key) to get her attention. She was standing by the toilet, chatting with another male waiter. After she saw me, instead of coming to the table she turned to the waiter and clearly was discussing about my gesture as I saw her copied my raising hand gesture to the male waiter which I find is really rude. I can understand if she finds the gesture is uncommon to her culture or what so ever, but was it really necessary to copy me?
And as I’m writing this up, she also wondered towards the back of the house by their private room, she was peeking there as one of the waiter and supervisor (possibly manageress?) were talking in there. I thought her attention and focus should be on customers?
It’s such a cool place as the birthplace of Harry Potter, please don’t let the poor service disappoint millions of HP fans.
And as I’m writing this up, she also wondered towards the back of the house by their private room, she was peeking there as one of the waiter and supervisor (possibly manageress?) were talking in there. I thought her attention and focus should be on customers?
It’s such a cool place as the birthplace of Harry Potter, please don’t let the poor service disappoint millions of HP fans.