Tapan Chakma

Dear sir good morning my name is Dhanangkur chakma dob:01-04-1991 domiciliation no:2U32876honestly i applied for new récépissé by dropping copies in a white box on 03/12/2019 but unluckily it was failed due to photocopies submission then i again dropped correctly in that white box the way prefecture told me but its been really 1 month after submission not recepisse i recieved yet please sir please do something n consider my problem by your kind heart.thank you so much for yours great great service