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Sani Marina
2023 Sep 29
We chartered a catamaran with Dimitri and Debbie, who were perfect hosts. Wonderful 4 hour trip round the peninsula
The room was pleasant and comfortable, but only 1 towel available. We went down for breakfast at 9.30. There were no glasses for juice, no cups for coffee. The table wasn't laid and we weren't greeted by anyone. I asked for a coffee cup and I was handed a wet cup with no saucer and no spoon. We got our cereal and had to take spoons off nearby tables, which hadn't been used. I used a tea spoon off somebody's cup, that had left. There was nobody in attendance, or they flew past with plates of cooked breakfast and didn't look in our direction. We sat for approx 30 minutes, waiting for someone to take our breakfast order. I decided to go downstairs to reception and ask for some help. The lady who took our order said there was little left. I asked for well done poached eggs and they were runny. We did eventually get a cafetiere of coffee with a cup, saucer and tea spoon. The coffee was very nice, as was the cooked breakfast. The 2 young men serving were pleasant, but clueless with regards to customer service. My husband is dairy intolerant. There was no alternative milk or spread, which is standard in a Premier Inn. Lots of people are vegans now, so the hotel has to reflect that in choice. We chose this hotel due to proximity to st Werburgh's church, following our wedding. We also wanted something a bit up from a Premier Inn, which should've been in place, but wasn't. In conclusion, I would not recommend this hotel to visiting friends or relatives, despite the location and opulence. Chic lighting does not make up for appalling service
I'm often in this part of Derby. The Cathedral Quarter is clean, funky and has great independent coffee shops such as Bear, Milk and Honey, Rask, Kitchen, Book Cafe and of course the wonderful Quad. I'm a real coffee snob and they all serve great coffee! There are also 2 rangers who curate the area. Both so friendly, knowledgeable and approachable. I loved the living forest on the square last year, so hopefully that might arrive again. A joy to be part of this small community 🙂