Dijo Augustine
Latest Reviews
Adventures On Wonderland
Yesterday, I took my nieces to a facility along with their dad. Upon arrival, the staff promptly took the payment and allowed us entry. Unfortunately, the lady at the front desk failed to provide us with any instructions or guidelines for the visit.
Inside, I noticed a board stating that only children below the age of 5 required supervision. Misinterpreting this information, I believed the facility was capable of supervising the children on their own. Thinking they would be in good hands, I told the kids we would be stepping out briefly for some shopping and would return soon.
Before leaving, I informed the lady at the front desk about our plan, and she agreed, seemingly without any concerns, and encouraged us to enjoy our shopping.
However, after some time had passed, the kids approached the front desk seeking permission to contact me on the phone. They used this opportunity to call their mother and inform her that they were left unattended at the facility. Understandably upset, their mother called me in tears, questioning why we had left the children unsupervised. Realizing our mistake, we immediately rushed back to the facility.
Upon our return, the staff informed me that they had reported the situation to Child Aid. Now, the parents are dealing with the consequences and facing considerable stress due to this incident. As a visitor from Alberta, I feel terribly responsible for the situation that has unfolded and want to support my cousins through this challenging time.
The unprofessional service provided by this facility has ruined my vacation and put a strain on my relationship with my cousins. I am receiving advice from friends and family to consider legal action against the facility once I return to Alberta.
At this point, my priority is to help my cousins navigate the situation and find a resolution with Child Aid. I understand the seriousness of the incident and the importance of taking responsibility for our actions. While seeking legal advice may be an option, I also want to explore other ways to support my family during this difficult period.
Inside, I noticed a board stating that only children below the age of 5 required supervision. Misinterpreting this information, I believed the facility was capable of supervising the children on their own. Thinking they would be in good hands, I told the kids we would be stepping out briefly for some shopping and would return soon.
Before leaving, I informed the lady at the front desk about our plan, and she agreed, seemingly without any concerns, and encouraged us to enjoy our shopping.
However, after some time had passed, the kids approached the front desk seeking permission to contact me on the phone. They used this opportunity to call their mother and inform her that they were left unattended at the facility. Understandably upset, their mother called me in tears, questioning why we had left the children unsupervised. Realizing our mistake, we immediately rushed back to the facility.
Upon our return, the staff informed me that they had reported the situation to Child Aid. Now, the parents are dealing with the consequences and facing considerable stress due to this incident. As a visitor from Alberta, I feel terribly responsible for the situation that has unfolded and want to support my cousins through this challenging time.
The unprofessional service provided by this facility has ruined my vacation and put a strain on my relationship with my cousins. I am receiving advice from friends and family to consider legal action against the facility once I return to Alberta.
At this point, my priority is to help my cousins navigate the situation and find a resolution with Child Aid. I understand the seriousness of the incident and the importance of taking responsibility for our actions. While seeking legal advice may be an option, I also want to explore other ways to support my family during this difficult period.