Stevan Henning

Rooms are average at best, decent view, but nothing special. Feels like a high end motel. Customer Service, however, was horrible. They incorrectly charged me for eating breakfast at the hotel (nearly $80 in extra charges). It took SIX attempts to get a corrected folio to submit to my employer for reimbursement. I also tried to call the hotel to fix this, but the phone number goes to a third party who submitted a request for the hotel to call me back. Two days later, I still hadn't heard anything from them. They have been unapologetic and apathetic each time I've reach out for help. If I can avoid it, I won't be staying here again.