Ayman Idris

Very rude manger she said go complain. She don’t care about customer. She was joking and making fun of faulty item baby jacket. She refuse refund. Ask me to take picture sent to Customer Service which I never heard about this before I gonna make a legal action would strongly advise everyone I know against going to this store. As much as the stock selection is fantastic, I don’t think I’ve ever had a worse interaction with customer service in the UK. I was subject to incredible public humiliation, to the point I wish to launch a complaint into a staff member. I was accused of lying about an item I purchased and although the manager sympathised with my complaint, the other staff member intervened and told her not to provide me with a refund