Hari B
Latest Reviews
Himalayan Kitchen
My group of five visited Himalayan Kitchen on the afternoon of July 25th, excited to try their Nepali Thali. Unfortunately, our experience was far from enjoyable, and it was mainly due to the disappointing customer service we received, rather than the food itself.
We had called an hour in advance to book a table, and upon arriving, we were promptly seated. However, our disappointment began when we noticed that there was only one available server, a female, who appeared to be in a bad mood. She didn't even bother to ask if we wanted any drinks like Lassi or soft drinks, leaving us feeling ignored from the start.
When our thalis were served, one of us asked for salt, but the server seemed annoyed. Throughout the entire meal, she maintained this disinterested attitude, which put a damper on our dining experience.
To add to our disappointment, we noticed a manager/owner sitting in front of the counter engaged in conversation with a female customer. Despite glancing at our table a few times, he didn't bother to ask about our dining experience or if we needed anything until we had already finished our meal.
As Nepali diners, we were hopeful to find the authentic taste of Nepal at Himalayan Kitchen. However, what we got was more like an Americanized version of Nepali food, which didn't meet our expectations.
Additionally, we were surprised to find that our thalis were served on plastic utensils, despite the Google menu indicating otherwise. This cheapened the dining experience and left us feeling even more let down.
Overall, the visit to Himalayan Kitchen was not worth the hype or the trip. The lackluster customer service, combined with the deviation from authentic Nepali flavors and the disappointing presentation, made for a forgettable dining experience.
Warning to fellow Nepali people: If you are looking for a taste of Nepal, this may not be the place for you. We hope that the management takes these concerns into account and strives to improve their service and authenticity to regain the trust of their diners.
We had called an hour in advance to book a table, and upon arriving, we were promptly seated. However, our disappointment began when we noticed that there was only one available server, a female, who appeared to be in a bad mood. She didn't even bother to ask if we wanted any drinks like Lassi or soft drinks, leaving us feeling ignored from the start.
When our thalis were served, one of us asked for salt, but the server seemed annoyed. Throughout the entire meal, she maintained this disinterested attitude, which put a damper on our dining experience.
To add to our disappointment, we noticed a manager/owner sitting in front of the counter engaged in conversation with a female customer. Despite glancing at our table a few times, he didn't bother to ask about our dining experience or if we needed anything until we had already finished our meal.
As Nepali diners, we were hopeful to find the authentic taste of Nepal at Himalayan Kitchen. However, what we got was more like an Americanized version of Nepali food, which didn't meet our expectations.
Additionally, we were surprised to find that our thalis were served on plastic utensils, despite the Google menu indicating otherwise. This cheapened the dining experience and left us feeling even more let down.
Overall, the visit to Himalayan Kitchen was not worth the hype or the trip. The lackluster customer service, combined with the deviation from authentic Nepali flavors and the disappointing presentation, made for a forgettable dining experience.
Warning to fellow Nepali people: If you are looking for a taste of Nepal, this may not be the place for you. We hope that the management takes these concerns into account and strives to improve their service and authenticity to regain the trust of their diners.