Ryan Awol

They weren't kidding when they say that this is the most "instagramable" cinema in Malaysia. There is ample space to sit and wait for your movie.
I have went twice, once for regular experience, the other is for GSC BIG experience. The GSC BIG experience is pretty good, considering it uses a laser projector which is superior to the old xenon projectors.
Colors pop and details are sharp. It is far better than MyTown's BIG experience.

The biggest issue I have with this place is the service. It is clear to me that GSC does not train their employees well here.
1. There's no service with a smile.
2. The workers are quick to get angry when you don't do exactly as they say. Sometimes you don't understand what they say and they don't understand you.
Sometimes you misheard them and they misheard you.
And they consistently have responded very rudely in return.

I cannot within good conscience recommend this theater until they fix the problem with their employees' service level. If you don't like working at the cinema, don't work there.

Unless if you live close to Lalaport, maybe go to a different cinema to enjoy your movies.

The place is in need of some serious renovationa.
Toilets seem like it came out from the 90s. Projector screen that is so dirty, I can count the black spots as I was watching my movie.
Service can be improved too.