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Chase Bank
2022 Aug 08
BEWARE CHASE
I tried to refinance my house with Chase, the refinance would have freed up an additional $3000 per month of my salary, I would still have had over $100K in equity based upon their appraisal and yet Chase lied to the Consumer Financial Protection Bureau (CFPB) stating that I had "withdrawn my application". Chase lied to me stating that they would accept an inspectors results and they did not. It could be just Mr. Arturo M. Perla's office in Florida, but corporate did nothing about it. We seem to have a culture of accepting lies and deception as standard business practice.

To add to the additional $3000 per month of salary, my girlfriend recently got on Medicare and Social Security, she had been unemployed and I had been covering her medical and incidental expenses. My credit cards, unsecured debt that I was trying to clear included a replaced roof, multiple large trees removed, a sliding glass door and vehicle repairs, 10-15 years of accumulated debt that would have been removed. The question becomes if not money, then why did Chase lie to the Consumer Financial Protection Bureau (CFPB), there was no way I was going to "withdraw" my application when I was looking at this opportunity. By this time I would have had at least $12000 extra to address fixing up the place, or hiring a cleaning crew.

I DO NOT TRUST LIARS, I DO NOT THINK YOU SHOULD EITHER - it could be just the Florida office who deceived corporate, but corporate supported the lie of my "withdrawing my application" in their response to my BBB complaint and messages on their site. I keep asking why did they lie? It was not about the money, my credit was good, my payment history clean. They set up a catch 22, found a problem, ordered me to get it inspected, implied that the inspection was my idea, failed to accept the inspection results and ordered me to do a vague "something". Then when I did not comply to do something they said I had withdrawn, why didn't they deny in writing? Why the lie. DO YOU WANT TO WASTE TIME AND EFFORT WITH LIARS?

I live in Northern Virginia, why did they send my application to Florida?