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Storyland
2023 Jul 25
My sister had my nephew's 3rd bday party there on July 9. We all had a horrible experience with the staff. When we got there the tables or chairs were not set up. The lady that was "coordinating" the party had a horrible attitude. All she said about that was that she was having a bad day. We asked to talk to a manager. An older lady came and my sister tried to explain to her the situation she said she didn't want to hear it. I asked for a key to hear the stories she said your sister should have picked it up when she got there. I said how was she supposed to know? She replied, "I don't want to go there with you". She just wanted us out! We are a Hispanic family and I felt she was being very prejudiced against us. I have never felt that way before. It's supposed to be a fun safe place for families. We paid to have a private event for 3 hours and they were already being rude since the first minute. I don't think they want people to go there.