Ikarus Boat Rides

Its very nice, especially Mr. Ibrahim is very generous person to assist on deals and offers. The boat ride was amazing with Ikarus.

Very bad service, which i dont recommend anyone to use Ikarus, i have booked for 25 ppl and took the boat to filaka, which was all perfect. However, on the way back, they told us your boat is full take the other one which was also full. Then they wanted to separate our group so half can take 1 boat and the other half take the second boat.

Of course, we declined, as we leave the same way we came. They started screaming and told us that if you dont want 2 go into the other boat, we would just leave. We stayed standing for around 20 mins fighting. Then one guy came and checked the boat that we were supposed to take and noticed half the ppl are in it should go to the other boat. They also declined to go there.

After all the arguments between everyone, we got in the boat and there are no seats available for everyone, so thanks Ikarus for the worst experience and no saftey as ppl setting avove each other and standing on a speed boat.

It was nice experience on last week.Cost was 25 kd for 15 minutes but desired more time

Unreliable service, over priced. The company doesn't have a proper dock on the island so the slightest bit of wind they will cancel their trips for the rest of the day. You will be stranded possibly for days if you planned for a weekend trip. Staff will not inform you of changes in the schedule it's your responsibility to find out if thier schedule has changed.

The worst service and experience, they don't even deserve 1 star.

Firstly, we were overcharged, and when we asked for the refund they keep postponing saying "inshalla tomorrow." It has been over a week now and they have not refunded us.

Secondly, on our way back from Failaka, we had booked the 11 PM ferry with two cars. As we arrived at 10:20 PM, they were not letting anymore cars in because the car area was already full. It seems like they let in extra people in, while those who specifically booked this time slot were unable to go back to Kuwait with their cars. It was EXTREMELY inconvenient for us to just leave the cars behind in Failaka, and go back to the Ikarus the next day to pick it up.

Horrible experience, will never use Ikarus or recommend them to anyone.
I will make sure to share this experience with my 20K followers to ensure no one travels with them.

The staff are very helpful, it was a 40 minutes to failakah island via the taxi service and around one hour via the largest boat . It is slightly overpriced it costs 10 kd per person from salmiya to failakah .

Ikarus provide transport services to failaka island. No information available anywhere. So we walked in and ask. The ferry schedule depart around 10am and coming back from the island at 7pm.(as of 26th Dec 2019) ferry running is subjected to tide (as they said). Best to book the ticket only on the day itself, ask if the ferry is running, as there will be no refund is ticket is purchased in advance and the ferry is not running on the day itself.(as what we had been advised)

I will give 0 stars for service and coordination.
First time i came and bought the tickets and when we went down to the boat area, it just sailed away. There is simply no coordination between the boat and sales agent when they could have coordinated and informed us the arrangements. We are very unhappy but decided to come again because there are no refunds given.

According to their procedures, when 10 people are on the boat, they will sail. The second time we came, we had already more than 10 people on the boat and still they waited for more to come. We already had waited more than an hour on the boat at the time. The boat sailed after 1 hour 20 minutes of waiting. A total waste of time!! There are no communications whatsoever between the crew n passengers.

Absolutely horrible service and I will not recommend to anyone else.