At a glance
#8 of 9 Convenience stores in Denver #3 of 3 Newsstands in DenverLocalGuideWorld score: 2.34
Rating breakdown
-
5 ★20%
-
4 ★3%
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3 ★5%
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2 ★5%
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1 ★67%
Quick facts
- What is the rating of Flight Stop?
- Flight Stop is rated 2.1 out of 5 based on 75 reviews.
- How does Flight Stop rank in Denver?
- Flight Stop is #8 of 9 Convenience stores in Denver by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Flight Stop located?
- 8700 Peña Blvd, Denver, CO 80249 — 26.9 km from the center of Denver.
- How can I contact Flight Stop?
- Phone: (303) 342-6378 · Website: flydenver.com
Your manager was rude to my wife this afternoon. She was on the phone and told my wife when she had a question that this wasn’t McDonalds. She also cussed at my wife. We’ll never step foot in your place of business again. The worst customer service!
Went to buy a magnet that said the sticker price was $5.95, but when I rung it up it was 33.61% more at a $2 hike of $7.95. I informed an employee of this, thinking that it must be an error and that they would make this right by changing the price. Unfortunately, the employee informed me that the prices had gone up and there is nothing they can do. It’s honestly disgusting that these companies are not only raising the price at a whomping 33%, but then not taking steps to make sure the costumers are informed of the real price before purchase. Airports are already marked up as we are a captive audience, but then to continue to price gauge is so unethical.
Excellent service and a huge appreciation to steven I think his name is behind the counter making the experience better for me and my family .
Staff can't generate a receipt for a purchase and will not offer any recourse whatsoever.
The card reader read to swipe my card so I did. It declined because the strip on the card was scratched, not because there were insufficient funds. The lady working yells out "your card was declined!" In front of everyone. It was unprofessional and embarrassing.
I wish I had read the reviews before going to the store . I forgot one the gifts I was bringing my family to NY and decided to stop and get the same (Rockies hat) when I landed to NY I notice I bought “youth” because I was in such a hurry . 5 days later I returned to Denver and explained the whole story and of course I didn’t have my receipt with me . They didn’t care about anything , the manager was rude and didn’t even care about anything . Don’t waste your time going there
Sad that you take advantage of traveling passengers with unethicsl sales and business practices.
1 example: waiting until all the items are rang up and then asking would you like to buy a bag...is like ordering a coffee and asking would you like to buy a cup.
Simply state it up front and prepare your customer with the why.
A free customerser service tip from the 10 people I stood in line with who gave their frustration to the poor cashier who is catching it due to your weak management skills and poor business practices.
1 example: waiting until all the items are rang up and then asking would you like to buy a bag...is like ordering a coffee and asking would you like to buy a cup.
Simply state it up front and prepare your customer with the why.
A free customerser service tip from the 10 people I stood in line with who gave their frustration to the poor cashier who is catching it due to your weak management skills and poor business practices.
“Dawnielle” who works at this shop seem to take her clerk position as seriously as Mr. T would take his role as a gold pawn shop.
Keep it in perspective, my angry little friend. You work minimal wage at a convenience store. I seriously doubt they pay you enough to honestly care if someone touches a hat. That being said, let’s maybe use that part time clerk job you scored to work on growing some customer support and professionalism.
If however you are truly not embarrassed by your behavior and thinks it’s cute, try a job at the DMV! Your skills would be so great there.
Just some constructive criticism for “Dawnielle”. Tone it down a notch sweetly. Remember where you work and you’re paid to offer customer service 😘
Keep it in perspective, my angry little friend. You work minimal wage at a convenience store. I seriously doubt they pay you enough to honestly care if someone touches a hat. That being said, let’s maybe use that part time clerk job you scored to work on growing some customer support and professionalism.
If however you are truly not embarrassed by your behavior and thinks it’s cute, try a job at the DMV! Your skills would be so great there.
Just some constructive criticism for “Dawnielle”. Tone it down a notch sweetly. Remember where you work and you’re paid to offer customer service 😘
Classic airport C-Store. Lots of news papers, magazines, books, snacks, beverages, travel accessories, and Colorado nick-knacks. Store is usually packed and 1-2 registers, meaning you will wait in line, guaranteed.
Flight Stop is a nice little store to grab a few extra items before your trip. They have snacks, gifts, and drinks. The cashier was friendly and helpful and bagged everything up for me. It's a great place to grab those last minute souvenirs if you get to the airport way early before your flight. Is located next to very clean restrooms as well.
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