Maschu Maschu

very nice place with a lot of vegan options!

This place is a great place. I find the Tortilla with the meat to be absolutely fantastic and enough food for one. That's a reasonable price for such high quality.
The service was super friendly.
The POS machine was a bit complex for our waiter but we got there in the end... I just ended up giving a tip of 0,5 instead of 1 as I had asked.
Very tasty!
Good Value!
Friendly Staff!
Would recommend!

Nice food, but I wasn't impressed with the service. Dining with my 8-y-o grandchild…

Child looked at the menu and said "Can I have pancakes" ("Palatschinken" in Austrian). "With avocado". When she asked the waiter he said "No.… Pancakes are sweet, you can't have avocado on them." "But you have other dishes with avocado", pointed out her dad. "It's not on the menu!". Eventually, grudgingly, "OK, I'll go and ask", followed eventually by "OK, but it will be €2 extra…"

Nothing bad with the food, nor anything to return for a 2nd meal. Let you decide for yourselves, but for me the experience was not quite great because:
- waiter seemed tired or purely distracted
- ordered 3 snitzel, got only one
- ordered tap water for all 4, got only 1 glass
- tips pushing, something I really hate (have been asked 3 times "no tips?")
- have asked for an invoice and got the card payment confirmation. Asked again for the "itemised invoice" and I have been ignored initially than, been offered what I needed but machine broke, and no one bothered to help me out with a new invoice print, even when I specified I need it for claiming the expense.

As I said, overall food was not bad, not was it extra special. Hope this was just an expectation as judging by the multiple reviews here, this seems to be a good spot.

PS: as mostly everywhere in Vienna, come with Cash (seem there is a common hate against card payments)

Interesting menu they serve Falafel dishes in various formats, in addition to other meat dishes. We had high expectations based on reviews but the Falafel was below average. The service was really rude.

They claim to have the best falafel in town and I think I would correct it to one of the best not the best. The falafel 🧆 comes fresh and well done 👍 though I still believe NINO in the 9th district has got the best falafel in town. The falafel sandwich 🥪 and wrap 🌯 comes at a higher price 6.5 and 7.5 respectively and is loaded with sauce from an aubergine 🍆 for what it's worth, get the wrap, it is much larger for that 1 extra euro.

There is no doubt that it's really good and I really appreciate that this is a restaurant which hasn't got a vibe of a kebab place but an "actual" restaurant where you sit down, eat in and enjoy the evening not needing to worry about breaking your wallet if you choose the cheaper dishes, they deserve 5 stars for that.

The service was a bit hectic but nice 👍. I would consider coming here again. Cards are accepted.

This was my first time in Maschu Maschu, and as an employee in gastronomy I know what is a great service. Unfortunately don't expect anything here. I am deeply disappointed.

1) Service
I was waiting 20 minutes after receiving my drink for the waiter to come so I can order the food. Other table that came 15 minutes after me, had already their dishes on the table, while I was still waiting for him to come.

This is the first time that a waitress came to me and asked me to pay before receiving the food. This is supposed to be a restaurant, where you pay when you are ready to leave, not when u place your order. Im just speechless. (everyone else paid when they were leaving).

30 minutes and still nobody takes away my finished plate. And 4 employees behind the counter doing nothing and talking to each other.

2) Hygiene
At the station where your pita is being prepared, employee with no PFF2 mask on, no hand gloves (he is touching you pita with his bare hands and then cleaning his glasses and checking his phone), waitresses as well, working with cards, money and then preparing your pita without any hand gloves. This is just horrible!!

3) Food
When the food arrived It looked exciting, Pita Falafel (6 Euro) and Maschu Grillplatte (21 Euro).

Pita Falafel was huge, but cold, for that price I was expecting much more!
The Melanzani Mix inside was horribly cold, like straight from the fridge. I understand that they need to store it, but when you get warm falafel and cold melanzani mix inside, that Is a huge NO!
Falafel had literally no spices added, it was falling apart and not tasty at all.

Maschu Grillplatte, consisted of one chicken breast skewer, two lamb chops, one beef Laibchen, some potatoes wedges and two sauces.

Chicken Skewer, was disgusting, it tasted bad!! No chance I would continue eating that.
Lamb chops, completely dry, no juices.but at least something you can eventually eat.
The Beef Laibchen- just no comment, no taste and totally dry.
Salad that came with it was the same thing you have in Pita, just with 5 cherry tomatoes and balsamic on the top.

If you are expecting something form this place, DON'T!!!
Never ever will I come here again.

Best falafel in town. Nice and cozy atmosphere great location in the heart of Neubaugasse. Service is always great and friendly