Chipotle Mexican Grill

Under portioned every single ingredient in my steak burrito. Despite being barely filled, the team member wasn’t able to wrap this properly. Food was cold too. Wish I could get my $17 back. The value for what I received might be $10, at best. I stopped coming here months ago because this issue kept happening. I thought it would be different this time… They’ve successfully managed to lose me as a customer for the 2nd time.

As someone that works in the area and loves chipotle, I frequent this location for lunch but the last two visits have been bad, white rice is soggy wet/clumpy, less protein and chicken doesn’t have as much flavour. Overall, quality at this location has been on the decline.

Visited on Jan 1st. Bought a single bowl, but was mistakenly charged for someone else's order ($85). It took 10-15 minutes while the team tried to refund my order, however 2 weeks later I have not received my money back. I've contacted the website as suggested by previous reviews, along with Chipotle Canada but it has been silence. Someone from the team - please advise who I can reach out to about my refund!!

After being overcharged $85, I was also charged for my own bowl ($15) which was cold by the time I was able to eat it.

Based on the previous reviews, it appears that the team at this location should be receiving additional POS training as to ensure a better customer experience when it comes to processing refunds. We understand that mistakes happen - but the managers need to know how to fix these mistakes properly.

Great place, I'm working a long shift overnight and I went to this Chipotle to get some food. I got a chicken bowl and it was delicious. I highly recommend stopping by and eating something

One of the best, Mexican restaurants. Try their spicy salsa and grilled vegetables absolutely delicious. Must visit place and also pocket friendly.

Expected good food from Chipotle. This location is super busy during lunch hours 12-1pm. When I went this week to pickup an online order, they unfortunately gave me the wrong order. But I messaged the support team and they were able to make it right.

Would come back and highly recommend ordering online to avoid long lines.

I’ve never given a three star rating in my life. However, I put in a digital order and they forgot to add rice to my order :( . On top of that their “extra” isn’t really “extra”. Their portions are noticeably smaller than other locations. However the staff is very friendly and nice. The food is also delicious.

Never in my life have I had a restaurant skimp out on rice and beans before, the cheapest parts of the dish that tend to be used for volume on the plate. Protein amount seemed appropriate but the rest of the toppings were almost non-existent. I have never experienced this at any other location before, we ordered 4 bowls and almost every single bowl came only a quarter-full of food, definitely not up to standard. My bowl which included all toppings still was only half-full compared to my familys' quarter-full bowls with less toppings. Picture is what a chicken, rice, sour cream and lettuce bowl looked like.