At a glance
#14 of 21 Government offices in DubaiLocalGuideWorld score: 3.72
Rating breakdown
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5 ★58%
-
4 ★6%
-
3 ★6%
-
2 ★4%
-
1 ★26%
Quick facts
- What is the rating of Ministry of Health & Prevention?
- Ministry of Health & Prevention is rated 3.7 out of 5 based on 203 reviews.
- How does Ministry of Health & Prevention rank in Dubai?
- Ministry of Health & Prevention is #14 of 21 Government offices in Dubai by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Ministry of Health & Prevention located?
- Muhaisna 2, Sheikh Muhammed bin Zayed Road,beside Etisalat Academy - Dubai - United Arab Emirates — 10.1 km from the center of Dubai.
- How can I contact Ministry of Health & Prevention?
- Phone: +971 800 11111 · Website: mohap.gov.ae
The worst customer service ever!
For two weeks I am following up for a good standing certificate and nobody is answering emails, also unable to talk to staff !!!
I am calling the department and no answers for days!
So unfortunate.
Hopefully this is will be the last time I have to deal with them.
For two weeks I am following up for a good standing certificate and nobody is answering emails, also unable to talk to staff !!!
I am calling the department and no answers for days!
So unfortunate.
Hopefully this is will be the last time I have to deal with them.
I have been visiting MOHAP for past 6 years and So happy and impressed with their professional service . Everyone is helpful and considerate . They listen to all my queries and do not let you leave before solving any of your issues. Thank you Miss Latifa for being so patient and understanding and also I do not know what I would have done without the help and advice of Mr Wael, he is the best . Thank you
More than 5 days pass and not issue good
standing certificate no direct number to contact them!!!!
Not answering phone or email !!!
It can take 10 minutes to issue !!! Carless employers delay important documents and people's life !!!and don't care about it
And 2 ds off per week any work place vacation in rotation not to affect people's important documents
standing certificate no direct number to contact them!!!!
Not answering phone or email !!!
It can take 10 minutes to issue !!! Carless employers delay important documents and people's life !!!and don't care about it
And 2 ds off per week any work place vacation in rotation not to affect people's important documents
DHA Dubai has progressed a lot, it's easy to make an appointment, timely is another issue. The call center is fast and very polite. Timely appointments unfortunately is a big issue still. I had some health issue and I saw a Cardio in Rashed hospital. He ordered for me Echo and pressure halter. This was in April, I got the appointments for July 🙄 imagine for heart, if I had an issue I would have had a heart attack by then. Anyway, although my appointment was for blood pressure halter they have me heart rate halter. When I returned the device the next day and I asked about my pressure the nurse told me it was not for pressure. So I tried to make an appointment to get the device for monitoring pressure, guess when I got the appointment 11 September. I told them I have a Dr appointment end of July and he wants to see the result but no use. Very disappointing.
Very fast, organised ,and professional work
We can get and renw our licences very easy
Especial appreciate and thanks for mr wael in the licensing department as he is really professional and helpful
Rula kamleh licened pharmacist
We can get and renw our licences very easy
Especial appreciate and thanks for mr wael in the licensing department as he is really professional and helpful
Rula kamleh licened pharmacist
I had a great experience while coming across with the MOHAP team Dubai Head office during the process of my License title upgrade. There I found very helpful staff paying respect to everyone and trying their best to resolve the issues. Luckily I got the chance to discuss my case with Mr. Wael Ramadan, Medical incharge, once I was stuck badly due to some system error, Mr. Wael Ramdan paid extra effort to resolve my issue and discussed my case with relevant authorities and resolved the impact of errors. Huge applause and thanks to Mr. Wael Ramdan as well as Ms Abeer adel ,then Director of licensing and Ms Ghadeer Abdeen then Manager of evaluation. As an expat it gave me a lot of confidence and strength. Thankyou Mr. Wael for all of your efforts , stay blessed.
I really appreciate the amazing efforts and support for MOHAP Team especially Mrs.Hanan hasoona for her proper arrangement for exams , following ups , answering the inquiries on time .
Really a BIG THANK to all team there .
Really a BIG THANK to all team there .
Excellent and professional service. The staff behaviour was commendable. All the staffs were very professional and respectful ,especially Ms.Hanan from regulatory department. Their new online smart service system also is promising. I wish all the success for Ministry of Health UAE.
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