Forever 21, Paramus: Photos, Reviews & Location

Retail chain for the latest trends in clothes, accessories & shoes, plus jewelry.

At a glance

#15 of 27 Clothing stores in Paramus #12 of 17 Fashion accessories stores in Paramus

LocalGuideWorld score: 4.21

0.2 km from the center of Paramus

Rating breakdown

5 ★54%
4 ★23%
3 ★13%
2 ★3%
1 ★6%

1 Garden State Plaza Pkwy B11, Paramus, NJ 07652, United States

locations.forever21.com

+1 201-270-1219

Quick facts

What is the rating of Forever 21?: Forever 21 is rated 4.2 out of 5 based on 630 reviews.
How does Forever 21 rank in Paramus?: Forever 21 is #15 of 27 Clothing stores in Paramus by LocalGuideWorld score (rating weighted by number of reviews).
Where is Forever 21 located?: 1 Garden State Plaza Pkwy B11, Paramus, NJ 07652, United States — 0.2 km from the center of Paramus.
How can I contact Forever 21?: Phone: +1 201-270-1219 · Website: locations.forever21.com

My 13 y/o daughter and I went school shopping on Saturday, August 26. She found a denim jumper but we couldn't purchase at the time so we left the store only to return a few hours later but couldn't find the item. Two young ladies in the fitting room helped us to find the jumper. We were beyond thankful for their assistance. I don't recall their names but Thank You Girls!!! Wonderful customer service!!! ❤️😍

Mohamed Ahmed 2023 Jul 15

Nice clothes shop, very reasonable prices, inside Garden state plaza 2nd floor, Paramus, New Jersey, The service is very good, Free Parking available. Recommended.Don't forget to follow my account that you can discover new places, Outlets and restaurants with me

Miso Won 2023 Mar 26

My mom tried on a jean and there was a broken sensors inside the back pocket which isn’t supposed to be there. So when she was pulling up the jean, the sharp back part of the sensor scratched her leg badly that it made her bleed.
She called the manager, Gina, but the manager said there’s nothing they can do. No compensation, nothing. The manager casually said sensors were there because someone was stealing other thing and put them in there. Well, obviously people working in the store didn’t look throughly on their products which led to this incident.
All they could do was to report but the headquarter system is down so it will take some time and once they receive the report, “MAYBE” someone will give my mom a call but manager isn’t sure. We were in awe of this ridiculous customer service they provide which they can do NOTHING about this accident. (Literally what manager said) My mom’s still in pain. Just wow.

Dr. Erdal OZKAYA 2022 Jun 23

The usual Forever 21 ... As expected, nothing extraordinary

Jossie Washington 2022 May 17

Great store love the variety of styles for both Male and females. I cam in to purchase a male bottom down shirt. Ended up buying it along with accessories. It was packed not check out was quick

Catherine Casmir 2021 Jul 17

Ryan the GM of GSP forever 21 is the most amazing manager I have come in contact with
I have been in retail 15+years and never had such a awesome experience as I did with Ryan
I was looking for a Space Jam jacket in size small was only able to get a medium too big I spoke to Ryan about how much I wanted this jacket . He said he will hold the medium and will try and find a small. I said awesome I will stop by the next day on my break
Amazing when I stopped by next day he was on lunch but the associate I spoke with said give him a minute there was a jacket in the office.. he came out with a jacket asked if I was Catherine Yes I said Ryan found the small and directed his staff if I came in it was In the office. I purchased immediately I saw Ryan when I was leaving and stopped to thank him for going above and beyond to get me the jacket I wanted in my correct size.
I actually had tears of happiness that Ryan was able to find and hold it for me.
Thank you again Ryan your amazing effort
Ty forever 21 for such an awesome experience
BTW all staff in this location I have come across and cashiers are always friendly happy & professional ❤️

Lisa Moon 2021 Feb 13

Possibly the worst customer experience. I was doing a little shopping, upon paying at the register I inquired to the cashier a few questions about the pricing on certain merchandises. And the cashier I believe her name is Nicole was beyond rude with her attitude. Seems like she didn’t have any patience and everything was bothering her. I work in retail as well and I would never treat my customers like that. If you don’t have the patience for customer care maybe retail is not for you. It’s a shame they hire employees that have such bad attitudes because it makes the customers shopping experience uncomfortable and it leaves a bad reputation for the company. Other then that great selection on outfits.