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Forever 21
2021 Jul 17
Ryan the GM of GSP forever 21 is the most amazing manager I have come in contact with
I have been in retail 15+years and never had such a awesome experience as I did with Ryan
I was looking for a Space Jam jacket in size small was only able to get a medium too big I spoke to Ryan about how much I wanted this jacket . He said he will hold the medium and will try and find a small. I said awesome I will stop by the next day on my break
Amazing when I stopped by next day he was on lunch but the associate I spoke with said give him a minute there was a jacket in the office.. he came out with a jacket asked if I was Catherine Yes I said Ryan found the small and directed his staff if I came in it was In the office. I purchased immediately I saw Ryan when I was leaving and stopped to thank him for going above and beyond to get me the jacket I wanted in my correct size.
I actually had tears of happiness that Ryan was able to find and hold it for me.
Thank you again Ryan your amazing effort
Ty forever 21 for such an awesome experience
BTW all staff in this location I have come across and cashiers are always friendly happy & professional ❤️