Dairy Queen, Quincy: Photos, Reviews & Location

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

At a glance

#5 of 6 Ice cream shops in Quincy

LocalGuideWorld score: 4.11

4.0 km from the center of Quincy

Rating breakdown

5 ★52%
4 ★25%
3 ★11%
2 ★3%
1 ★9%

652 Washington St, Quincy, MA 02169

dairyqueen.com

(617) 770-3920

Quick facts

What is the rating of Dairy Queen?: Dairy Queen is rated 4.1 out of 5 based on 497 reviews.
How does Dairy Queen rank in Quincy?: Dairy Queen is #5 of 6 Ice cream shops in Quincy by LocalGuideWorld score (rating weighted by number of reviews).
Where is Dairy Queen located?: 652 Washington St, Quincy, MA 02169 — 4.0 km from the center of Quincy.
How can I contact Dairy Queen?: Phone: (617) 770-3920 · Website: dairyqueen.com

Reviews (8)

Brianna Cady 2023 Sep 10

Quincy Dairy Queen is always a good spot to venture to. The staff are efficient and pleasant. I highly recommend the Banana Cream Pie Blizzard.

Jacqueline Branch 2023 Aug 30

I visited Dairy Queen in Quincy two days ago. My cherry dipped vanilla cone was stale, and the ice cream was melting and warm to the taste. The cherry dip was soft like ice cream straight from the machine to my hands.
They need renovations immediately. The ice-cream machines in there are hot, old, and slow as the business that stands. They also need gloves and and better customer service... and yes you can feel the racism when a person of color clearly gets a smaller amount. I'm fine with never returning.

Ashley Lieberman 2023 Aug 27

i ordered soft icecream chocolate dip cup. This has been my fave for over 60 years! The server quicky dipped the cup and as a result there was barely any chocolate on top. I tried to be light and told her that I hadn’t had it in three yesrs could she please dip it again. She was extremely rude, refused and yelled at me. Don’t go at 5:00 on Sundays.

Allie Smith 2023 Aug 18

Horrible customer service!! Ordered $6 m&m blizzard with chocolate ice cream. I got a vanilla blizzard with about 5 m&ms in it. I wasn’t even going to say anything about the flavor, but when I mixed around the whole blizzard and couldn’t find more than a few m&ms, we told the girl at the window about our issue. She was rude and insisted that she had put two scoops per policy and didn’t care that we were showing her there were practically none. She called over a co-worker who said the same line about the two scoops being policy without even looking at the clearly m&m-less blizzard we were mixing in front of them. I have worked in customer service all my life and would never be difficult or aggressive, but I had to walk away because I had a horrible day and being gaslit about the number of m&ms in my blizzard by some snarky teenage girls was the last straw for me. We had gone out for ice cream to try to put a sweet end to a such a rough day but these girls made it even worse. Ended up throwing the blizzard away. Waste of money and one of the most unpleasant customer service experiences I have ever had. 0/10, would not recommend this location.

Denisse Burgos 2023 May 31

The blizzard that is supposed to be thick was very melted I asked to change it to a new one and I was told I have to buy a new one. Really bad costumer service.

Yulia Berry 2023 May 25

Nice place! We go there once in a while and like their milk shakes!
Worth to try!

Spencer Summers 2022 Jun 28

Always good, I've been going too the Queen since I was a kid. From Quincy Mass, to Beaufort North Carolina.

The Ice Cream, was great

The staff was friendly, extremely helpful and no rushing.

The place was very clean and well organized.

The prices where great! A nice area too bring your family, friends or go on a date with.

I'll be returning momentarily.

Thank You! 😊