Allie Smith

Horrible customer service!! Ordered $6 m&m blizzard with chocolate ice cream. I got a vanilla blizzard with about 5 m&ms in it. I wasn’t even going to say anything about the flavor, but when I mixed around the whole blizzard and couldn’t find more than a few m&ms, we told the girl at the window about our issue. She was rude and insisted that she had put two scoops per policy and didn’t care that we were showing her there were practically none. She called over a co-worker who said the same line about the two scoops being policy without even looking at the clearly m&m-less blizzard we were mixing in front of them. I have worked in customer service all my life and would never be difficult or aggressive, but I had to walk away because I had a horrible day and being gaslit about the number of m&ms in my blizzard by some snarky teenage girls was the last straw for me. We had gone out for ice cream to try to put a sweet end to a such a rough day but these girls made it even worse. Ended up throwing the blizzard away. Waste of money and one of the most unpleasant customer service experiences I have ever had. 0/10, would not recommend this location.